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In Search of an Ally: Alicia Baxter, James Johnson III, and ...
In Search of an Ally: Alicia Baxter, James Johnson III, and the Death of George Floyd
Collection: Darden School of BusinessAlicia Baxter, a Black, Jamaican-born associate at a top consulting firm in New York City, has just witnessed her mentor, James Johnson III, a Black American male, during a moment of vulnerability. Several days have passed since the murder of George Floyd by four police officers, and Johnson is visibly upset. Will he be a similar victim one day, he wonders? Baxter, however, is perplexed. Why has J
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In Search of an Ally: Moustafa Abbas, Zachary Goldstein, and...
In Search of an Ally: Moustafa Abbas, Zachary Goldstein, and the Tree of Life Synagogue Shooting
Collection: Darden School of BusinessMoustafa Abbas, a practicing Muslim and senior analyst of tax and compliance at a Fortune 500 conglomerate in Pittsburgh, has just seen Zachary Goldstein at the company’s monthly employee resource group (ERG) meeting. Goldstein, who is wearing his typical black yarmulke, appears as though he’s been crying. Abbas wonders: Was Goldstein affected by the shooting at the local Tree of Life synagogue on
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In Search of an Ally: Mark Gallagher, Rebecca Wagner, and th...
In Search of an Ally: Mark Gallagher, Rebecca Wagner, and the #MeToo Movement
Collection: Darden School of BusinessAgainst the backdrop of the #MeToo movement, Mark Gallagher, a US Army veteran turned financial analyst at a premier film studio in Hollywood, has just learned that his boss has been sexually harassing his subordinate and friend, Rebecca Wagner. Disturbed and unsure of what to do, Wagner has requested Gallagher’s advice. But Gallagher doesn’t know what to do either. Should he confront his boss on
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Using AI to Expand Your Leadership Communication Toolkit
Using AI to Expand Your Leadership Communication Toolkit
Collection: Darden School of BusinessThis technical note is a simple guide for using generative artificial intelligence (Gen AI or AI) to enhance your leadership voice. The note introduces use of AI to improve communication skills, enabling business leaders to reach and inspire people with backgrounds they may have not encountered before. It includes tips for prompt engineering, using AI as a verbal communication coach, and improvin
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Heartache: Talent Management at Cardio AI
Heartache: Talent Management at Cardio AI
Collection: Darden School of BusinessIn February 2024, Rory Pound, cofounder and CEO at Cardio AI, a medical device firm, had to let go a sizeable portion of the start-up’s workforce, largely because the company had failed in its attempt to expand into a new market—the pharmaceutical (pharma) industry. Pound and his cofounder had hired a seasoned salesperson to head business development for pharma, believing they had the right person
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The "Movie Trailer” for Ambicultural Strategy: A Course for ...
The "Movie Trailer” for Ambicultural Strategy: A Course for Finding Your “One”
Collection: Darden School of BusinessThe 2023 Academy Award-winning film Oppenheimer captured the story of the race to produce the first atomic weapons and end the Second World War. The “central plot” of the Ambicultural Strategy course at the University of Virginia Darden School of Business parallels the movie’s theme in a contemporary setting: how to confront and manage disruptive change—today driven by information technology and a
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Matteo Hill at Drawn, Inc. (C)
Matteo Hill at Drawn, Inc. (C)
Collection: Darden School of BusinessThis case, which concludes the scenario set up in "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293) and "Matteo Hill at Drawn, Inc. (B)" (UVA-OB-1459), reveals the outcome of the heated discussion about recently acquired start-up Drawn, Inc., sharing the raw data from internal pulse surveys.
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Matteo Hill at Drawn, Inc. (B)
Matteo Hill at Drawn, Inc. (B)
Collection: Darden School of BusinessThis case, a follow-up to "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293), continues the debate about sharing the raw responses from employee pulse surveys. The decision becomes more complicated after the company releases a new round of raw survey results that contain three wildly different opinions about Drawn, Inc.'s, DEI efforts. The new results highlight the challenge of summarizing or editing
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Think Before You Speak
Think Before You Speak
Collection: Darden School of BusinessThe expression "think before you speak" brings up a question that this technical note answers: What should someone think about before communicating as a leader? This note recommends taking an audience-centered approach. Through a short vignette, the reader puts themselves in the shoes of a team member whose director has just arrived late to a meeting. An analysis illustrates that the reader's reac
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Netflix and Dave Chappelle (B)
Netflix and Dave Chappelle (B)
Collection: Darden School of BusinessIn late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a special by comedian Dave Chappelle. In the special—the last of six that Chappelle was contracted to make for Netflix—his targets included the lesbian, gay, bisexual, transgender, queer/questioning, plus others (LGBTQ+) community, particularly the transgender and nonbinary segments
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Netflix and Dave Chappelle (A)
Netflix and Dave Chappelle (A)
Collection: Darden School of BusinessIn late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Chappelle was contracted to make for Netflix—his targets included the lesbian, gay, bisexual, transgender, queer/questioning, plus others (LGBTQ+) community, particularly the transgender and nonbinary se
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Strategic Planning at the New York Botanical Garden
Strategic Planning at the New York Botanical Garden
Collection: Darden School of BusinessThis richly detailed case traces the formulation and implementation of strategic plans for the New York Botanical Garden (NYBG), and profiles the highly inclusive and original planning process NYBGs leadership used. During his tenure as CEO and president of the NYBG, Gregory Long led countless initiatives to revitalize the 250-acre National Historic Landmark, transforming it into a "museum of plan
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