This case follows Kaycee, who had just returned two weeks ago from a 27-month stay in prison, as she discovers that she is the victim of identity theft. To find out what steps to take, Kaycee reaches out for advice to Marisa Berryman, a mentor at the residential facility that housed Kaycee for three months following her incarceration before she returned home. The goal of this case is to educate st
This case tracks a woman named Jodi as she dreams of going back to school in her early 30s to become a nurse. Jodi had put off higher education for 15 years after she became pregnant with her son as a junior in high school. But now, with her son only a few years away from leaving the house for college himself, Jodi wants to improve both her future and the $30,000 income she currently earns as an a
Arredondar was a nongovernmental organization (NGO) whose objective was encouraging the culture of donation in Brazil through acts of micro-donations. Any shopper could donate at the retail stores that partnered with Arredondar. The process was simple: customers could round up the total value of their purchase to the next whole value, and the difference in cents would be donated to carefully selec
A packaging supplier for a pharmaceutical firm proposes an innovative cost-saving measure for the next clinical trial: instead of dozens of custom labels for participating countries, the company can create one universal booklet label with a page for each.
A senior clinical-supplies manager must weigh the proposal before presenting it to the clinical team. Were the efficiency and cost savings wor
A follow-on to Spyros Pharmaceutics (A): The Booklet Label Decision, this case looks at a quality issue related to the start-up of the production process. Data is given for students to calculate the effective yield and cost for the production runs.
This case presents a scenario wherein Hayes Humphreys, the Chief Operating Officer of Devils Backbone Brewing Company (DBB), has just attended a quarterly summit held by Anheuser-Busch InBev (ABI) for all 12 of the North American craft breweries in its High End business unit. It is the summer of 2018, and Humphreys has had over a year and a half to observe DBB's evolution since its acquisition by
This case series simulates the quintessential "American dream:" buying and financing your first house. For most people, buying a house is the largest purchase they will experience in their lifetime. The process has both legal and economic components, and often requires that the buyer rely heavily upon a realtor to navigate all the technicalities. Along the way, the buyer may experience an emotiona
This case series simulates the quintessential "American dream:" buying and financing your first house. For most people, buying a house is the largest purchase they will experience in their lifetime. The process has both legal and economic components, and often requires that the buyer rely heavily upon a realtor to navigate all the technicalities. Along the way, the buyer may experience an emotiona
This case series simulates the quintessential "American dream:" buying and financing your first house. For most people, buying a house is the largest purchase they will experience in their lifetime. The process has both legal and economic components, and often requires that the buyer rely heavily upon a realtor to navigate all the technicalities. Along the way, the buyer may experience an emotiona
This visual case presents a comic version of "The Curious Case of the Disputed Rabbits" (UVA-OM-1618). A day-shift manager at a pet store, Martin Fesmire, thinks nothing of selling two rabbits to his best customer. But when the rabbits have a litter of bunnies overnight, Fesmire's professional world is thrown into turmoil that will grow to involve his boss, the corporate legal department, the CEO,
This case set follows CEO Naresh Kumra of JMATEK, an a global leader in evaporative air coolers and portable air conditioners. Although Amazon had been a major sales channel in the previous year, 2017 sales were down significantly, threatening a major new round of funding. The (A) case allow students the opportunity to troubleshoot new business sales in a growing digital marketplace, and the (B) c
This case series follows CEO Naresh Kumra of JMATEK, an a global leader in evaporative air coolers and portable air conditioners. Although Amazon had been a major sales channel in the previous year, 2017 sales were down significantly, threatening a major new round of funding. The (A) case allow students the opportunity to troubleshoot new business sales in a growing digital marketplace, and the (B
