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Project Manager/Customer Interface

Colley, John L., F...

Case

Project Manager/Customer Interface

Colley, John L.; Filliben, Eileen M.

OM-0739 | Published July 29, 1993 Case

Collection: Darden School of Business

Product Details

This case describes a situation in which work proceeds without a completed contract and great discomfort ensues in the bilateral relationship between the project manager and the customer.

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