Progressive Insurance Concierge Program
Parvaiz, Omar, Wei...
Progressive Insurance Concierge Program
Parvaiz, Omar; Weiss, Elliott N.
OM-1327 | Published February 11, 2007 | 10 pages Case
Collection: Darden School of Business
Product Details
Progressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.
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