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This case examines the key issues facing MetLife, a major company in life and annuity (L&A) and—to a lesser extent—property and casualty (P&C) insurance. The case provides an opportunity to analyze the business models of insurance companies, the main risks they face, and the broad investment strategies they pursue. The case also discusses how technology (including insurtech), regulation, and risk affect MetLife and insurance companies in general, and describes MetLife's history and recent developments. Finally, the case presents an opportunity for a simple valuation of an insurance company using multiples.
•To discuss the business model of a major insurer of L&A (and, to a lesser extent, P&C), convey how insurance companies work and the industry operates, and assess the challenges they face •To explain the roles and activities of burgeoning insurtech start-ups •To understand the regulation and risks facing insurers •To describe MetLife's development and role as a leading insurer, both in the United States and abroad •To discuss the evolution and current and future challenges of the insurance sector •To perform a simple valuation of an insurance company using multiples