Managing Change in Operations
Landel, Robert D.,...
Managing Change in Operations
Landel, Robert D.; Goldberg, Rebecca
OM-1376 | | 6 pages Technical Note
Collection: Darden School of Business
Product Details
This note's focus is how the robustness of an organization may be due in large part to its ability to build a continuous-improvement cycle solidly into the infrastructure of its culture and operations. Students will learn that when internal or external pressures cause a company to undertake an operational improvement process such as Six Sigma or Lean, managing the human aspects of implementation is critical and utilizing the appropriate tools and the FEEL-SEE-DO-PRACTICE-OBSERVE iteration contributes to the success of change management.
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