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Little’s Law: Does Anyone Know Which Time It Is?
Weiss, Elliott N. Exercise OM-1606 / Published October 18, 2018 / 4 pages. Collection: Darden School of Business
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Product Overview

The effectiveness of manufacturing and service processes can be measured in many ways. Some key measures include throughput time, throughput rate, cycle time, and inventory. In this brief exercise, we define the relationships among these metrics, focusing specifically on a concept called Little’s Law and distinguishing among throughput rate, throughput time, and cycle time—hence the title.




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  • Overview

    The effectiveness of manufacturing and service processes can be measured in many ways. Some key measures include throughput time, throughput rate, cycle time, and inventory. In this brief exercise, we define the relationships among these metrics, focusing specifically on a concept called Little’s Law and distinguishing among throughput rate, throughput time, and cycle time—hence the title.

  • Learning Objectives