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Kaufmann, Lauren

Annapurna Finance: Just in Time

Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent

S-0476 | Published November 05, 2025 | 10 Pages Case

Collection: Darden School of Business

This case explores Annapurna Finance Pvt. Ltd. (AFPL) and its collaboration with Accion International and Mastercard through the Mastercard-Accion Partnership (MAP) to advance digital financial inclus... Read More

Grameen America: Advancing Financial Inclusion Through Innovation

Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent

S-0475 | Published August 22, 2025 | 12 Pages Case

Collection: Darden School of Business

In 2008, Grameen America (GA) launched in Queens, New York, with the mission of extending Muhammad Yunus’s Nobel Prize–winning microfinance model to low-income women entrepreneurs in the United States... Read More

Approaches and Resources Supporting Impact Measurement and Management

Kaufmann, Lauren; Chinnaswamy, Trent

E-0523 | Published July 29, 2025 | 17 Pages Technical Note

Collection: Darden School of Business

This technical note introduces students and practitioners to the frameworks, methodologies, and tools that support effective impact measurement and management (IMM) within social enterprises and impac... Read More

Impact Theory of Change

Kaufmann, Lauren; Shaloudegi, Koushyar

E-0522 | Published July 25, 2025 | 7 Pages Technical Note

Collection: Darden School of Business

Organizations often have an idea of how to make a positive social or environmental impact and want to understand the likelihood that launching new programs or interventions will succeed. Managers want... Read More

Mastercard Academy 2.0: Striving for More

Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent

S-0474 | Published July 25, 2025 | 12 Pages Case

Collection: Darden School of Business

In April 2025, Nur Hasan, social impact manager at the Mastercard Center for Inclusive Growth, was working to reach Mastercard Strive Indonesia’s target of supporting 300,000 micro and small enterpris... Read More

Teleios: Profit and Purpose in the Hospice Industry

Kaufmann, Lauren; Maiden, Stephen E.

E-0519 | Published July 16, 2025 | 21 Pages Case

Collection: Darden School of Business

This case explores the strategic and ethical dilemmas faced by Chris Comeaux, CEO and founder of the nonprofit Teleios Collaborative Network (TCN), as he seeks to scale a mission-driven organization i... Read More

Nestlé and Infant Formula: Revisiting a Dilemma

Kaufmann, Lauren; Botha, Helet; Parmar, Bidhan L.; Mead, Jenny; Warner, Anna

E-0524 | Published June 12, 2025 | 14 Pages Case

Collection: Darden School of Business

In this case, the protagonist, one of the top marketing managers at Nestlé S.A. (Nestlé) responsible for marketing the company’s infant formula globally, must work with the marketing team to address c... Read More

Ethical Considerations of Marketing

Hagerty, Serena; Kaufmann, Lauren; Shaloudegi, Koushyar; Klopfenstein, Amy

M-1066 | Published June 12, 2025 | 11 Pages Technical Note

Collection: Darden School of Business

This technical note explores ethical considerations that modern marketers must evaluate as they develop their strategies. It provides an overview of common ethical pitfalls within the major marketing ... Read More

Gender Lens Investing: Impact Investing for the Benefit of Women

Kaufmann, Lauren; Kemp, Bianca

E-0517 | Published February 21, 2025 | 10 Pages Technical Note

Collection: Darden School of Business

Impact investing is an investment strategy that aims to generate attractive financial returns while achieving positive social and/or environmental impact. In 2007—with the aim to “rally private invest... Read More

BioBag Australia: Evaluating Green Growth Capital Opportunities

Kaufmann, Lauren; Dodd, Tracey; Maiden, Stephen E.

E-0510 | Published October 24, 2024 | 11 Pages Case

Collection: Darden School of Business

In June 2018, Scott Morton, managing director of BioBag World Australia Pty Ltd (BioBag Australia), had a decision to make. The Chinese government had recently implemented harsher restrictions on the ... Read More

Madam Director: Fern Investment Solutions Pursues Board Gender Diversity

Kaufmann, Lauren; Dodd, Tracey; Kemp, Bianca

E-0507 | Published June 18, 2024 | 16 Pages Case

Collection: Darden School of Business

On November 19, 2021, Beatrice O'Sullivan, co-head of environmental, social, and governance (ESG) and equities analyst at Fern Investment Solutions (Fern) in Canberra, Australia, dialed into the Hanco... Read More

Returning to Redmond? Exploring Equity in Hybrid Work Environments at Microsoft

Kaufmann, Lauren; Mead, Jenny; King, Lucy

E-0497 | Published December 20, 2023 | 7 pages Case

Collection: Darden School of Business

This public-sourced case is based on a series of decisions Microsoft and other US-based technology companies made between 2021 and 2022 related to hybrid and return-to-office work policies coming out ... Read More

Equity Considerations in Remote and Hybrid Work Environments

Kaufmann, Lauren; Mead, Jenny; King, Lucy

E-0498 | Published December 20, 2023 | 3 pages Technical Note

Collection: Darden School of Business

After the onset of the COVID-19 pandemic in March 2020, companies around the world built and refined models of working in both fully remote and hybrid environments. While many of these policies and pr... Read More

Netflix and Dave Chappelle (A)

Kaufmann, Lauren; Botha, Helet; Mead, Jenny

E-0499 | Published October 12, 2023 | 14 pages Case

Collection: Darden School of Business

In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Cha... Read More

Intersectionality

Kaufmann, Lauren; Mead, Jenny

E-0500 | Published October 12, 2023 | 5 pages Technical Note

Collection: Darden School of Business

This note gives an overview of intersectionality, which is a theory, originally from legal scholarship, that explains how multiple forms of social inequality interact to produce individuals' experienc... Read More

Netflix and Dave Chappelle (B)

Kaufmann, Lauren; Botha, Helet; Mead, Jenny

E-0501 | Published October 12, 2023 | 3 pages Case

Collection: Darden School of Business

In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a special by comedian Dave Chappelle. In the special—the last of six that Chappelle ... Read More