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Eskom and The South African Electrificat...

Werhane, Patricia ...

Case

Eskom and The South African Electrification Program (D)

Werhane, Patricia H.; Gorman, Michael E.; Cunningham, Brian

E-0165 | Published April 7, 1999 | 2 pages Case

Collection: Darden School of Business

Product Details

This case concerns Eskom's commitment to provide employment in rural areas by training residents to work on local electrification projects. But the company discovers that its employees, for a small fee, often help customers make illegal connections to power lines, thus avoiding payment for service. In some communities, as much as 80% of the electricity is illegally obtained. How should Eskom deal with this problem?

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