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Dear Elliott

Weiss, Elliott N.

Case

Dear Elliott

Weiss, Elliott N.

OM-1172 | Published April 12, 2005 | 3 pages Case

Collection: Darden School of Business

Product Details

Herb Kelleher, executive chairman of Southwest Airlines, writes to Elliott Weiss, operations professor at the Darden School. Kelleher responds thoughtfully and in detail to two Darden cases about the experiences a Darden student had while flying on Southwest Airlines and JetBlue Airways.

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