
Dear Elliott
Weiss, Elliott N.
Dear Elliott
OM-1172 | Published April 12, 2005 | 3 pages Case
Collection: Darden School of Business
Product Details
Herb Kelleher, executive chairman of Southwest Airlines, writes to Elliott Weiss, operations professor at the Darden School. Kelleher responds thoughtfully and in detail to two Darden cases about the experiences a Darden student had while flying on Southwest Airlines and JetBlue Airways.
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