Business Case Studies & Business Publications

Clean Pools, Inc.?Jennifer Smith

Frey, Sherwood C. ...

Case

Clean Pools, Inc.?Jennifer Smith

Frey, Sherwood C. Jr.; O'Connor, Lindsey; Bass, Lucien

QA-0611 | Published July 3, 2003 | 6 pages Case

Collection: Darden School of Business

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Jennifer Smith has worked the past five summers for Clean Pools and would like to do so again this summer. Unfortunately, the anticipated compensation does not meet her needs, but she will be meeting with Beth West, Clean Pools' head pool supervisor, to discuss the matter. Although the negotiation can focus exclusively on the wage rate for lifeguarding, there are more fruitful areas of discussion that can be of benefit to both parties?extra lifeguarding hours, swim instruction, and extended work season. The case illustrates the opportunities afforded by information sharing and the relaxation of constraints. See also UVA-QA-0612, which presents Beth West's perspective.