Business Case Studies & Business Publications

Clean Pools, Inc.?Beth West

Frey, Sherwood C. ...

Case

Clean Pools, Inc.?Beth West

Frey, Sherwood C. Jr.; O'Connor, Lindsey; Bass, Lucien

QA-0612 | Published July 3, 2003 | 9 pages Case

Collection: Darden School of Business

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Beth West is in the midst of hiring staff for the summer and would very much like to rehire Jennifer Smith who has worked for Clean Pools the past five summers. West fears that the wage scale within which she must work may discourage Smith from accepting the job. Although the negotiation can focus exclusively on the wage rate for lifeguarding, there are more fruitful areas of discussion that can be of benefit to both parties: extra lifeguarding hours, swim instruction, and extended work season. The case illustrates the opportunities afforded by information sharing and the relaxation of constraints. See also UVA-QA-0611, which presents Jennifer Smith's perspective.