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Chidi Okonjo at Global Solutions Ltd. (B)
Chidi Okonjo at Global Solutions Ltd. (B)
Collection: Darden School of BusinessThis case is a follow-up to "Chidi Okonjo at Global Solutions Ltd. (A)" (UVA-OB-1475).
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Chidi Okonjo at Global Solutions Ltd. (A)
Chidi Okonjo at Global Solutions Ltd. (A)
Collection: Darden School of BusinessThis case centers on senior director Chidi Okonjo at Global Solutions Ltd. (Global Solutions), who must conduct a critical performance review for Sarah Thompson, a high-performing yet challenging team member. Although Thompson excels at securing business and exceeding project targets, her direct communication style and dismissal of formal hierarchies have led to conflicts, particularly with Okonjo
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Transforming Conflict: UCLA’s Chancellor Gene Block and the ...
Transforming Conflict: UCLA’s Chancellor Gene Block and the Palestine Solidarity Encampment
Collection: Darden School of BusinessOn April 30, 2024, Gene D. Block, chancellor of the University of California, Los Angeles (UCLA), posted a message to the UCLA Bruin community. It began: “This past Thursday, a group of demonstrators—both members of the UCLA community and others unaffiliated with our campus—established an unauthorized physical encampment on part of Royce Quad…” Several days before, the Palestine Solidarity Encampm
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Behind the Box Office: Decoding Movie Magic
Behind the Box Office: Decoding Movie Magic
Collection: Darden School of BusinessThis case places students in the shoes of a movie industry executive at Universal City Studios LLC navigating uncertainties around future movie creation. It explores issues such as changing audience preferences, the rise of streaming platforms, and shifting distribution strategies. At the case’s conclusion, the protagonist must determine what future films to produce and the best strategies to dist
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Understanding Organizational Culture: An Iceberg and a Toolk...
Understanding Organizational Culture: An Iceberg and a Toolkit
Collection: Darden School of BusinessThis technical note explores the concept of culture within an organizational context—what it is, how it functions, how it shows up, how it differs, and more importantly, how one effectively influences it. By reconciling Edgar Schein’s iceberg model with Ann Swidler’s toolkit metaphor, the note encourages managers to assess and understand organizational culture through six artifacts: symbols, stori
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Using AI to Expand Your Leadership Communication Toolkit
Using AI to Expand Your Leadership Communication Toolkit
Collection: Darden School of BusinessThis technical note is a simple guide for using generative artificial intelligence (Gen AI or AI) to enhance your leadership voice. The note introduces use of AI to improve communication skills, enabling business leaders to reach and inspire people with backgrounds they may have not encountered before. It includes tips for prompt engineering, using AI as a verbal communication coach, and improvin
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Julie Ann Crommett at Disney Film Studios
Julie Ann Crommett at Disney Film Studios
Collection: Darden School of BusinessIn February 2017, Julie Ann Crommett left her job at Google to take a new role within the Studio Entertainment business segment of The Walt Disney Company (Disney). Crommett was charged with ensuring that content created by Disney’s film studios was culturally competent and authentic. Crommett needed to consider the cultural authenticity of not only new creative content (and characters) but also D
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Woolworths: Australia Day Blues
Woolworths: Australia Day Blues
Collection: Darden School of BusinessIn January 2024, the Australian retailer Woolworths Group (Woolworths) announced it would no longer stock Australia Day merchandise across its stores for the national summer holiday, following years of declining customer demand. The news unleashed a storm: While some customers and Indigenous activist groups welcomed the move, reflecting the long-running controversy over a holiday they regarded as
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The "Movie Trailer” for Ambicultural Strategy: A Course for ...
The "Movie Trailer” for Ambicultural Strategy: A Course for Finding Your “One”
Collection: Darden School of BusinessThe 2023 Academy Award-winning film Oppenheimer captured the story of the race to produce the first atomic weapons and end the Second World War. The “central plot” of the Ambicultural Strategy course at the University of Virginia Darden School of Business parallels the movie’s theme in a contemporary setting: how to confront and manage disruptive change—today driven by information technology and a
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Matteo Hill at Drawn, Inc. (C)
Matteo Hill at Drawn, Inc. (C)
Collection: Darden School of BusinessThis case, which concludes the scenario set up in "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293) and "Matteo Hill at Drawn, Inc. (B)" (UVA-OB-1459), reveals the outcome of the heated discussion about recently acquired start-up Drawn, Inc., sharing the raw data from internal pulse surveys.
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Matteo Hill at Drawn, Inc. (B)
Matteo Hill at Drawn, Inc. (B)
Collection: Darden School of BusinessThis case, a follow-up to "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293), continues the debate about sharing the raw responses from employee pulse surveys. The decision becomes more complicated after the company releases a new round of raw survey results that contain three wildly different opinions about Drawn, Inc.'s, DEI efforts. The new results highlight the challenge of summarizing or editing
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Children’s HeartLink: Reducing Health Care Disparities
Children’s HeartLink: Reducing Health Care Disparities
Collection: Darden School of BusinessAs the country director for Children’s HeartLink (CHL), an international medical nongovernmental organization, Adriana Dobrzycka was reviewing the draft of the 2021 annual report—and dreaming big. CHL existed for the sole purpose of providing high-quality surgical care to children in low- and middle-income countries (LMICs) who suffered from a common, and often deadly, birth defect called congenit
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