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Mueller, Laurence G.

Signet Banking Corporation: Systemic Cultural Change

Sullivan, Michele; Mueller, Laurence G.; Schriner, Linda; Landel, Robert D.

OM-0899 | Published July 23, 1999 | 32 pages Case

Collection: Darden School of Business

In this case, implementation strategy and the use of systems-thinking tools are described, and students must critique the success and failures of a change process. Signet Banking has embarked on a tra... Read More

Signet Banking?Partnership Dynamics

Mueller, Laurence G.

G-0546 | Published March 31, 1997 | 2 pages Case

Collection: Darden School of Business

In the fall of 1991, Signet was just recovering from the downturn in the real estate market of the late 1980s. In an effort to improve business efficiency in the handling of the vast amounts of inform... Read More