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Isabella, Lynn A.

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A Learning Team Drama in One Act

"Hee Soap, Hee Soap," Timothy Jones sang out in a mocking fashion towards Hee Seop Choi, a fellow learning team member at a noted graduate school of business. Hoping to gain the benefits from a divers ...

A Note on the Use of "Dialogue" Technique

Designed to be used with "The Thirteenth Meeting of the Project Planning Team" (UVA-OB-0594), this note discusses one approach to initiating "dialogue" as described in the learning-organization litera ...

Astral Records Ltd., North America

This case is an in-basket exercise. Sarah Conner has just assumed control of Astral, a successful compact-disc manufacturer with some looming problems. Previously run by an autocratic manager, Astral ...

Battalion Chief James Scott of the Lynchburg Fire Department

James Scott, one of two sector commanders at the Lynchburg (Virginia) Fire Department, is about to retire. Since Scott had been promoted to this position, he had tried to inculcate a new management st ...

British Airways-USAir: Structuring A Global Strategic Alliance (A)

This case presents the issues faced by the BA-USAir coordination team as it struggles with creating a management structure to facilitate the development of a newly announced alliance. The team has six ...

British Airways-USAir: Structuring A Global Strategic Alliance (B)

This case, a follow-up to the A case (OB-0584), presents the decisions made by the coordination team and provides a vehicle to discuss their appropriateness. ...

Cisco Switches in China: The Year of Assurance

This case describes the establishment of a new Cisco Systems R&D facility in Shanghai, China, and the great concern that arises when a collaborating R&D site in the United States is closed down. What ...

Cisco Switches in China: The Year of the Manager

Jan Gronski, managing director of the Cisco China Research and Development Center (CRDC), and Ivo Raznjevic, engineering director, set out to establish a new R&D facility in Shanghai, China. This case ...

Coastal Power Corpus Christi: Ramping Down (A)

Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this disguised, yet actual case, Peter Morris, manager ...

Coastal Power Corpus Christi: Ramping Down (B)

Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this disguised, yet actual case, Peter Morris, manager ...

Coastal Power Corpus Christi: Ramping Down (C)

Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this disguised, yet actual case, Peter Morris, manager ...

Executive Coaching: Building the Path for Personal Growth

An executive at a global chemical reprocessing organization had a tendency to keep quiet at leadership meetings. His modus operandi was keeping a low profile and speaking only when asked a question. I ...
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