The effectiveness of manufacturing and service processes can be measured in many ways. Some key measures include throughput time, throughput rate, cycle time, and inventory. In this brief exercise, we define the relationships among these metrics, focusing specifically on a concept called Little's Law and distinguishing among throughput rate, throughput time, and cycle time?hence the title.
Shimizu Corporation, a Japanese construction company, has been selected as the prime contractor to build a gymnastics arena for use in the Tokyo 2020 Olympic Games. Based on company cost estimates, the project provides a 7.4% return on costs, well below the company's required 8% for projects of this size and scope. A senior officer in the company is charged with reviewing the proposed terms of the
This exercise teaches participants how to generate ideas and brainstorm and helps to remove the perception that idea generation is a process that only "super-creative people" can do well. It not only shows participants how to generate valuable ideas, but also highlights barriers to doing so. Suitable for students in either full-time or executive MBA programs as well as executive education programs
This short case presents the trade-offs that Vitaliy faces before purchasing a car. The case contains a consequence table showing five different cars and how they fare on six attributes, including price, user ratings, torque, fuel consumption, and engine power. The case is ideal to introduce the multiattribute methodology.
This case provides students with the opportunity to analyze the income tax disclosures for Apple Inc. In particular, it provides for discussion about such topics as deferred taxes, valuation allowances, unrecognized tax benefits, and the statutory rate reconciliation. What is most unique about the example is that Apple reports around $200 billion of cash and investments on its balance sheet.
This case provides students with the opportunity to analyze the pension footnote disclosures for AT&T Inc. In particular, it focuses on the components of pension expense, the balance sheet accounts, and the various assumptions that drive these figures. What is most unique about the example is that the case is set in 2008, and in 2010, AT&T elected to immediately recognize actuarial gains and losse
Converting myriad data into a simple, visual conceptual model is the basis for developing the ability to communicate consumer marketing insights up, down, and across the organization. This enables the marketer to persuade others of his or her analysis and helps with alignment of the broader organization. And while throughout the MBA program, students have been exposed to various models, once stude
In this exercise, the manager of The Virginian, a small restaurant and bar in Charlottesville, has asked for help in reducing the average queue size at its bar. The Virginian prides itself on its fast and consistent service. (View the video at http://thevirginiancville.com/.) Students are offered four scenarios to guide their analyses. Students conduct analyses by preparing a simulated model on th
In this exercise students work for an organization that offers various events to its members and have spent the months of October and November organizing a conference to be held the following February and marketed it to members. They are asked to assess the impact on their organization's financial statements of several decisions they have made regarding the conference.
This exercise will help students understand how to develop a Strategic Marketing Plan: an essential skill, but one that many business, government, and organizational leaders are not equipped to develop strong and competitively superior strategic plans. Because it is complicated to develop a case with the information needed for students to practice developing a Strategic Marketing Plan, this exerci