This case provides students with an opportunity to decide how to respond to an SEC inquiry and how to communicate adverse news. It does so in the context of accounting for separately priced extended warranties. LCA-Vision (LCA), a leading provider of LASIK vision-correction services, accounted for separately priced extended warranties incorrectly. Under US generally accepted accounting principles
In June 1788, James Madison prepared to attend a convention in Virginia to consider ratification of the proposed Constitution for the United States. The recent depression (1784-87) had triggered a major civic reaction over the weaknesses of the Articles of Confederation and inflamed differences among various groups in the country. As an architect of the new Constitution, Madison needed to prepare
In April 2017, Kevin Johnson took over the reigns as CEO of Starbucks, the iconic coffee giant. He faced a number of key decisions to keep the global retail giant competitive, but one in particular loomed large. Over the last few years, Johnson's predecessor, Howard Schultz, had increasingly used Starbucks as a progressive platform in an attempt to influence the world around its stores, whether he
This field-based case uses a Japanese teahouse and cultural space to discuss broader themes in strategy formation.
The material would work well to conduct a strategic capability analysis.
Sotatsu Ota, director of Yuhisai Koudoukan (Koudoukan), bought the property to save it from being destroyed in 2008. In the decade since, sales have grown, but the business has yet to turn a profit. Yet there i
Dorothy Hoffman, plant manager for the Clarksburg, Virginia, location of Fisher Manufacturing Company (Fisher), had a problem: her plant was repeatedly failing to improve its dismal performance when it came to meeting shipping dates. Only 60% of its June shipments had met the well-established four-week service standard of the coated-abrasives industry. She knew that an investment of $8 million in
This case turns to the shipping and receiving side of Fisher Manufacturing Company's business. Plant manager Dorothy Hoffman has to decide whether to add one extra dock door in hopes of ameliorating a delay in unloading trucks.
The case can be used in a module on queueing theory. It can be used either in conjunction with "Fisher Manufacturing Company (A)" (UVA-OM-1598), or as a stand-alone case.
This field-based case explores the University of Virginia's Body Imaging Division (BID) along with the group's new director, Arun Krishnaraj, who is trying to assess and ameliorate the frustrations, confusions, delays, and other issues BID and its patients are dealing with.
Krishnaraj knew instinctively that there was much untapped potential in BID and significant value that could be created for
This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment, the sexism, the bro culture, and the failures of HR and in senior management at the ride-share company. All thoughts by and conversations between the characters in this case are entirely fictional, but the events described are drawn from Fowle
The only female senior partner at a boutique management consulting firm has found out that she is paid less than half of what male partners were making who were younger, less experienced, and contributing less overall to the business. When she presented her case to the senior partners and explicitly asked if the pay discrepancy is become she was a woman, they would only respond to her through lawy
The case discusses the decision of a hypothetical London-based hedge fund manager, Greg Rubin, who manages a fund primarily investing in emerging and frontier markets to decide whether to buy (or short) Safaricom, a Kenya-based telecom and financial services company that became globally known more than a decade ago (2007) for its use of technology to facilitate payments via mobile phones. There wa
This case is used in Darden's required first-year course, "Strategic Thinking and Action."
In 2015, Steve and Heidi Crandall, the founders of Devils Backbone Brewing, LLC (DBB), were looking back on eight years of unanticipated success and significant growth. DBB had created a destination, a brand, and beer that drew people from all over, and it was the largest craft brewery in its region. The en