Business Case Studies & Business Publications

Valley-Wide Health Systems, Inc.

Hess, Edward D.

Case

Valley-Wide Health Systems, Inc.

Hess, Edward D.

ENT-0145 | Published December 21, 2009 | 6 pages Case

Collection: Darden School of Business

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Learning Objectives

Could be used in entrepreneurship business strategy courses. This is a social entrepreneurship case that demonstrates the application of business best practices to a large rural community health organization. The case raises issues regarding growth/expansion and examines the conflict between the mission and strategic focus, asking the question: What are business model limits to "doing good?"

To show that not-for-profits and NGOs can be managed in the same manner as high-performance multiple-stakeholder for- profit businesses. To confront challenges that restrict a business from "serving the underserved" and the lesson learned from a costly expansion failure.