Product Overview

Established in 1959, the Virginia Journal of International Law (VJIL) was a student-edited law review at the University of Virginia School of Law. It was among the world's most influential international law journals, and pieces published in the journal had been cited by the Supreme Court of the United States and the International Court of Justice, among many other highly prestigious courts. Despite this, it faced numerous operational challenges, including long publication lead times, missed publication dates, and financial uncertainty. The case allows students to practice problem solving through the A3 thinking process. Supplemental videos discuss aspects of the case in detail and support case discussion.

Learning Objectives

- To show how Lean thinking can be applied to a services organization - To provide an example of structured problem solving, including A3 thinking, if desired - To understand the importance of pull systems and flow through a process - To elicit a discussion of change-management principles and implementation issues