The Marriott Corporation Human Resources...
Werhane, Patricia ...
The Marriott Corporation Human Resources Department (A): Managing A Low-Wage Work Force
Werhane, Patricia H.; Watson, Orson W.; Mead, Jenny
E-0129 | Published October 7, 2001 | 6 pages Case
Collection: Darden School of Business
Product Details
The Marriott Corporation, family owned and run, has always had a nonunion stance. Its "welfare-to-work" programs have angered unions but have also created a more reliable low-wage workforce. These cases (see also the B case, UVA-E-0130) deal with the company's efforts to reduce turnover in its low-wage positions (thus saving money), help those on welfare find employment, and maintain its traditionally high standards of operation.
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