The IndiGo Story: "On Time, Hassle Free"
Weiss, Elliott N.,...
The IndiGo Story: "On Time, Hassle Free"
Weiss, Elliott N.; Yemen, Gerry
OM-1505 | Published December 10, 2013 | 16 pages Case
Collection: Darden School of Business
Product Details
The airline passenger industry in India was a mess in 2013, but the low-cost carrier IndiGo was making money. This relatively new company had managed to work against the odds and grab market share from longer-established flyers. Still, the weak rupee, depreciated by 15%, was sending a chill wind through the aviation sector, and growth plans would have to include opening new destinations. This meant hiring more employees, opening more ticketing stations, and increasing costs. Could the airline continue its climb, or would it be prudent to prepare for a hard landing?
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