Business Case Studies & Business Publications

Should Indian Railways Reform, Collabora...

Maurya, Divakar, P...

Case

Should Indian Railways Reform, Collaborate and Perform with Startups?

Maurya, Divakar; Patil, Gurpreet; Jain, Anand; Singh, Atishaya; Narayanaswami, Sundaravalli

IIMA-PSG0142 | | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

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Learning Objectives

Indian Railways (IR) has been slow in innovation. The competition from other modes of transport has posed new challenges to IR. Railways worldwide have taken help from startups to develop innovative solutions to improve railway operations. Such collaborations have helped in leveraging the technical expertise of startups in domains which are non-conventional for railways to develop in-house. These collaborations have been made possible by funding startups through various investment channels.

To understand any organisation’s need for innovation to meet the evolving customer demands with the evolving competitors that provide transportation services. To demonstrate how rail operators worldwide have collaborated with startups to develop innovative solutions for which traditional expertise of railways would not have sufficed. To evaluate whether Indian Railways could also leverage the expertise of diverse domains and the potential benefits for the organisation. To help participants develop the framework that can be readily used in any industry to evaluate the mode of investment channel. To understand the significance of operating models in alleviating the potential challenges for any organisation when it forays into new domains/ services.