Author Profile
Ravichandran, N
Bharat Footwear Limited Discount Coupons
IIMA-QM0282 | Published September 12, 2018 | 7 pages Case
Collection: Indian Institute of Management, Ahmedabad
The case presents a customer’s experience during the purchase of a pair of shoes in an upmarket retail outlet of Bharat Footwear Limited (BFL), in Ahm Read More
Employee Provident Fund Organization (EPFO): Towards consumer centricity
Ravichandran, N; Narayanaswami, Sundaravalli
IIMA-PSG0128 | Published April 04, 2018 | 26 pages Case
Collection: Indian Institute of Management, Ahmedabad
The Employee Provident Fund Organisation (EPFO), established by the Government of India (GoI) is one of the world’s largest social security organisati Read More