Product Overview

This case chronicles the events in the life of a security guard who would like to enrol his five-year-old daughter in a private school under the Right to Education Act (RTE). Section 12(1)(c) of the RTE Act mandates that private schools reserve at least 25 % of their seats for children from marginalized and economically weaker sections of society. This case can be used for classroom discussion in a course that deals with e-governance, ICT for Development or Technology deployment / digital service delivery in developing countries. It helps students think of an evaluation framework for assessing an e-governance solution for the disadvantaged and to use the framework to critically assess the Gujarat government's digital solution for the RTE programme.

Learning Objectives

Evaluation of E-Governance Project Transition to online service Services for disadvantage population.