Business Case Studies & Business Publications

Meera Nair at PhoenixWay: Which Way to G...

Premapuri, Priyank...

Case

Meera Nair at PhoenixWay: Which Way to Go?

Premapuri, Priyanka; Gupta Vishal

IIMA-OB0231 | Published June 8, 2018 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

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The case describes the dilemma faced by Meera Nair, chief manager at PhoenixWay – a consultancy firm that has successfully grown over the years. There is a silent conflict in the personalities, work styles and attitude of Meera Nair and Mohit Dubey, her contemporary looking after client relationships. Nair finds inconsistencies in the words and actions of Dubey that have started to impact the work and motivation of her team. Her unsuccessful attempts to draw the attention of their boss Shekhar Sinha to these variances have left her unsure and demotivated. Sinha overlooks Dubey's fallacies and shows no signs of paying attention to the discrepancies and contradictions.

Analyse the personality traits of the lead characters in the case. Recognise the role of leaders in managing competent talent and shaping an organization’s culture. Understand the ideas of power and politics. Analyse the sources of individual power of the characters in the case and their actions to influence others at the workplace. Evaluate conflict management styles and their effective use for conflict resolution.