Teams often collapse over personality issues. This case examines such a collapse, in the context of an MBA student learning team. Students can explore personality differences, analytical strategy, and gender, ethnicity, and race issues. Joann Moyer, an MBA student facing first-year exams, is anxious and conflicted about what she perceives as personality conflicts among her team members. The B case reveals that the team actually has process issues around its learning frameworks and that many of the team's problems revolve around that issue and not personalities. The business world requires people to work together successfully, and good learning teams learn to cultivate the necessary skills for doing so. See also the A case (UVA-OB-0839).
