Principal Mel Riddile has successfully managed to turn around the poor performance at J.E.B. Stuart High School in Falls Church, Virginia. Using total-quality-management techniques, including Deming's 14 points, the administrator has turned a high-poverty public school with a diverse student population into a success story with high attendance rates, high test scores, and high graduation rates. One major challenge remains: Can Riddile do the same for the special education students at his high school?
