Business Case Studies & Business Publications

Indian Railways: An End-to-End Logistics...

Kumar, Ranjith J.,...

Case

Indian Railways: An End-to-End Logistics Provider

Kumar, Ranjith J.; Prabakar, Yuthish R.; Kumar, Arun; Krishna, Rahul A; Narayanaswami, Sundaravalli

IIMA-PSG0136 | | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

Add To Cart Buy Now

Product Details

Indian Railways runs around 10,000 trains daily and carries approximately 1,500 million tonnes of freight annually. It houses about 800 electric locomotives with 12,000 horsepower, the largest globally. The emphasis on freight transport is set to only increase in the coming years with the establishment of a dedicated freight corridor. In such a scenario, Indian Railways has a significant potential to function as an end-to-end logistics provider for India’s major manufacturing industries. This case study aims to understand the economic viability of Indian Railways in becoming an end-to-end logistics provider.

Understanding the internal structure of a large public sector services organization, inter-relations between government policies and day-to-day operations and implications of policy decisions on the commercial prospects. Helps participants gain clarity in understanding complexities involved in large PSU’s, what are the types of customers that an organization caters to and what it takes to become a customer-centric organization. Participants understand the implications of National level policies on everyday decisions at each sector of the transportation industry. To understand competitiveness between a government and private organizations, limitations of commercial astuteness in public sector functions. Helps top-level management devise focused strategies to leverage organizational strengths so that commercial objectives are reasonably met.