Business Case Studies & Business Publications

Evaluating the Request for Proposal (RFP...

Jain, Rekha

Case

Evaluating the Request for Proposal (RFP) of Integrated Financial Management System (IFMS), Phase - II Gujarat

Jain, Rekha

IIMA-IS0138 | Published February 6, 2019 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

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Learning Objectives

The Integrated Financial Management System (IFMS) of the Gujarat government was a complex system that spanned multiple departments and stakeholders. It had been operational since 2009. However, over time, the underlying technology had become obsolete and the government wanted to upgrade to IFMS Phase-II on a new platform and provide additional functionality and integration with other systems that had not been a part of IFMS earlier. The government had floated a Request for Proposal (RFP) for the same. This case may be used to evaluate and identify factors for a clear, well-defined RFP. It also explores the challenges in coming out with such an RFP.

The case may be used to evaluate and identify factors for a clear, well-defined Request for Proposal (RFP). The RFP is a key to good vendor relationships and helps in identifying potential partners for long-term collaboration. A good RFP is well -articulated. The objectives and outcomes are clearly stated, and expected service levels are distinctly defined. The case explores the challenges in coming out with a well-designed RFP. For this, it uses the context of a large-scale project-Integrated Financial Management System (IFMS) of the Government of Gujarat, India to highlight that may be overlooked and potential areaa of improvement.