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DIGITAL TRANSFORMATION AT L&T (B)
S. Ramnarayan; Sunita Mehta Case ISB272 / Published July 23, 2021 / 6 pages. Collection: Indian School of Business
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Product Overview

It provides an overview of the digitalization of other BUs of the L&T group. The digital teams in the various BUs were organized in a decentralized manner; they reported to the CEOs of their respective businesses. At the same time, strong processes and mechanisms were set up to foster coordination, knowledge sharing, and mentoring from the central digital hub. Over the next few months, the non- construction businesses were able to move quickly and successfully implement several digital initiatives. These included solutions that were designed to facilitate the safety of people in work locations during the COVID-19 pandemic. Having reached this juncture, L&T turned its focus to two key agenda items: Diffusing and strengthening the digital mindset and culture in the organization, and Systematic tracking of benefit realization across BUs. CEO was also keen to look at different options to enhance digital effectiveness.



Learning Objectives

1. Understand the various contributors to the success of DT in a traditional organization. 2. Appreciate that DTs require an entrepreneurial mindset. 3. Understand what approaches can be used to manage the effective implementation of digital solutions. 4. Appreciate the leadership competencies required for DT. 5. Recognize the need for building capabilities to support transformation. 6. Examine the nuances of scaling up digitalization to other BUs. 7. Explore ways to create a new mindset and culture.


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  • Overview

    It provides an overview of the digitalization of other BUs of the L&T group. The digital teams in the various BUs were organized in a decentralized manner; they reported to the CEOs of their respective businesses. At the same time, strong processes and mechanisms were set up to foster coordination, knowledge sharing, and mentoring from the central digital hub. Over the next few months, the non- construction businesses were able to move quickly and successfully implement several digital initiatives. These included solutions that were designed to facilitate the safety of people in work locations during the COVID-19 pandemic. Having reached this juncture, L&T turned its focus to two key agenda items: Diffusing and strengthening the digital mindset and culture in the organization, and Systematic tracking of benefit realization across BUs. CEO was also keen to look at different options to enhance digital effectiveness.

  • Learning Objectives

    Learning Objectives

    1. Understand the various contributors to the success of DT in a traditional organization. 2. Appreciate that DTs require an entrepreneurial mindset. 3. Understand what approaches can be used to manage the effective implementation of digital solutions. 4. Appreciate the leadership competencies required for DT. 5. Recognize the need for building capabilities to support transformation. 6. Examine the nuances of scaling up digitalization to other BUs. 7. Explore ways to create a new mindset and culture.