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Developing MIS for National Innovation Foundation: Choosing Process, Product and Vendor
Verma, Sanjay; Sharma, Priyanka Case IIMA-CISG0133 / Published March 31, 2016 / 30 pages. Collection: Indian Institute of Management, Ahmedabad
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Product Overview

National Innovation Foundation (NIF) was a partner organization of the Honey Bee Network (HBN), which was a networked organization of individuals, innovators, farmers, scholars, academicians, policy makers, entrepreneurs and non-governmental organizations (NGOs). The HBN worked to create a network of grassroot innovators and acknowledged him/her by protecting the IPR of the innovator. It is a Government organization, and hence works under bureaucratic setup. However, it works with non-government organizations as well as, individuals and therefore, should be very flexible. NIF desires to get a web-based information system developed. The challenge are multi-fold: selection the appropriate platform (ERP, Best-of-the-breed, or customized solution), technology (content management systems, frameworks versus coding), software development methodology (classic waterfall model or agile), process (on project basis or work and time based contract). The case helps to compare various alternatives on the above issues. This would achieve their objective. The project team had to take decisions on a number of crucial aspects like deciding which software development methodology and what approach to follow which would suit the unique requirements of the organization. NIF was a dynamic organization and their requirements kept changing. How to determine a pricing policy was another major concern for the project team.



Learning Objectives

The case could be used to understand the challenges faced in IT implementation in a unique environment where the requirements keep changing at a fast pace. Managers need to understand the functional aspects of the business before jumping towards solution packages. A standardized software package may seem lucrative and a quick solution but it may prove to be a nightmare if its customization consumes more time and resources than conceptualized. Also, an ideal solution may not be achievable in every scenario and a workable solution with some trade-offs could provide desirable outcomes. Managers should think out-of-the box and should be flexible to be able to envision the solution based on requirements rather than what is being traditionally followed by the industry.


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  • Overview

    National Innovation Foundation (NIF) was a partner organization of the Honey Bee Network (HBN), which was a networked organization of individuals, innovators, farmers, scholars, academicians, policy makers, entrepreneurs and non-governmental organizations (NGOs). The HBN worked to create a network of grassroot innovators and acknowledged him/her by protecting the IPR of the innovator. It is a Government organization, and hence works under bureaucratic setup. However, it works with non-government organizations as well as, individuals and therefore, should be very flexible. NIF desires to get a web-based information system developed. The challenge are multi-fold: selection the appropriate platform (ERP, Best-of-the-breed, or customized solution), technology (content management systems, frameworks versus coding), software development methodology (classic waterfall model or agile), process (on project basis or work and time based contract). The case helps to compare various alternatives on the above issues. This would achieve their objective. The project team had to take decisions on a number of crucial aspects like deciding which software development methodology and what approach to follow which would suit the unique requirements of the organization. NIF was a dynamic organization and their requirements kept changing. How to determine a pricing policy was another major concern for the project team.

  • Learning Objectives

    Learning Objectives

    The case could be used to understand the challenges faced in IT implementation in a unique environment where the requirements keep changing at a fast pace. Managers need to understand the functional aspects of the business before jumping towards solution packages. A standardized software package may seem lucrative and a quick solution but it may prove to be a nightmare if its customization consumes more time and resources than conceptualized. Also, an ideal solution may not be achievable in every scenario and a workable solution with some trade-offs could provide desirable outcomes. Managers should think out-of-the box and should be flexible to be able to envision the solution based on requirements rather than what is being traditionally followed by the industry.