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Digital Product Management with Hypothes...

Cowan, Alex

Technical Note

Digital Product Management with Hypothesis-Driven Development

Cowan, Alex

OM-1740 | Published April 13, 2023 | 24 Pages Technical Note

Collection: Darden School of Business

Product Details

This technical note introduces hypothesis-driven development (HDD) as a systematic approach to digital product management that helps teams improve product-market fit while minimizing waste. It frames the product manager’s role around aligning product-market fit with business objectives, focusing interdisciplinary teams through qualitative and quantitative evidence, and managing stakeholder needs while preserving team autonomy. The note identifies three principal areas in which product-market fit can fail—persona and jobs-to-be-done (JTBD), demand, and usability—and explains how to frame and test hypotheses in each area using appropriate methods and evidence. It emphasizes sequencing these tests from lower-cost problem discovery to more expensive solution development so that teams can identify flawed assumptions before investing heavily in them. Examples and exhibits illustrate techniques including screening and nonleading interviews, experiment vehicles and behavioral metrics, user stories, prototypes, usability testing, and product analytics. The note also considers the economics of product development and proposes the cost of releasing a successful feature as a measure that connects product decisions, experimentation, and organizational performance. Overall, HDD provides product teams with a practical framework for making uncertainty explicit, learning efficiently, and improving the economic outcomes of digital innovation.

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