Business Case Studies & Business Publications

Charley's Family Steak House (A)

Brownlee, E. Richa...

Case

Charley's Family Steak House (A)

Brownlee, E. Richard II

C-2210 | Published October 21, 2004 | 7 pages Case

Collection: Darden School of Business

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The owner of four Charley's Family Steak Houses is about to meet with the new manager of Charley's Family Steak House No. 2, in mid-December 2007. The primary purpose of this meeting is to finalize the 2008 operating plan for the restaurant. The owner has decided that, due to the growth of his business, he can no longer continue to manage the operation as he did when there were only one or two restaurants. So he wants to implement a more formal and rigorous planning and budgeting process. The owner and the manager reach an agreement regarding the final operating plan for the restaurant for 2008. The description contained in the case is both detailed and thorough, and includes the basis on which annual revenues are projected as well as the basis on which each expense is forecast for the year. Students are asked to verify all the amounts shown in the 2008 operating plan and then to prepare a revised operating plan based on a more pessimistic sales forecast.