Author Profile
Burke, Susan
That Little Voice Inside (A)
Isabella, Lynn A.; Yemen, Gerry; Burke, Susan
OB-1059 | Published November 13, 2014 | 4 pages Case
Collection: Darden School of Business
Just after 8:00 p.m. on a Monday evening, Catherine Russell, senior vice president and director of business development at Western Banking Group, arrived at one of the branches she oversaw to catch up... Read More
That Little Voice Inside (B)
Isabella, Lynn A.; Yemen, Gerry; Burke, Susan
OB-1060 | Published November 13, 2014 | 4 pages Case
Collection: Darden School of Business
The day after Catherine Russell, senior vice president of Harbor Community Bank (HCB), discovered one of the bank's branch managers in the bank after hours, cleaning, she continued to second guess how... Read More
That Little Voice Inside (C)
Isabella, Lynn A.; Yemen, Gerry; Burke, Susan
OB-1061 | Published November 13, 2014 | 3 pages Case
Collection: Darden School of Business
Catherine Russell, senior vice president of Harbor Community Bank (HCB), had lunch with one of her branch managers, Rachel Dwyer, to confront her about violating bank opening and closing procedures. W... Read More