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Brash, Daniel
United Technologies Corporation Fire & Security: Field Operations (B)
Landel, Robert D.; Brash, Daniel; Vernon, John
OM-1454 | Published September 12, 2011 | 5 pages Case
Collection: Darden School of Business
The managing director of international businesses checks the progress of a Lean program in a regional headquarters site that two years previously had negative Net Recovered Margin (NRM). He had worked... Read More
United Technologies Corporation Fire & Security: Field Operations (A)
Landel, Robert D.; Stanley, Anand; Hoffman, Tom; Brash, Daniel
OM-1422 | Published February 09, 2010 | 12 pages Case
Collection: Darden School of Business
Appropriate for courses in operations strategy and general management. Some 400 Fire & Security branches are given the opportunity for improvement. Executives call for the design and deployment of a g... Read More