Author Profile

Author Image

Beam, George B.

Centel of Virginia

Freeland, James R.; Beam, George B.

OM-0296 | Published April 09, 1980 | 17 pages Case

Collection: Darden School of Business

Centel has completed a successful fall program to improve productivity and services for incoming students at the University of Virginia. To use the concept of quality circles to extend these improveme... Read More