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Building Trust at Scale: Airbnb’s Fight ...

Sun, Bo

Case

Building Trust at Scale: Airbnb’s Fight Against Adverse Selection (B)

Sun, Bo

GEM-0256 | Published September 18, 2025 | 2 Pages Case

Collection: Darden School of Business

Product Details

This case contains the epilogue to "Building Trust at Scale: Airbnb’s Fight Against Adverse Selection (A)" (UVA-GEM-0237), and details how the situation in the A case played out for Airbnb, Inc.

Practice identifying and analyzing adverse selection problems; learn and practice solutions to adverse selection, using research on mechanism design; and learn to evaluate the trade-offs involved in implementing mechanisms.