Silver Star's North American Flight Cent...
Clawson, James G.,...
Silver Star's North American Flight Center
Clawson, James G.; Bevan, Greg
OB-0714 | Published October 24, 1998 | 8 pages Case
Collection: Darden School of Business
Product Details
The new manager of the North American flight center of a global firm faces a number of problems including an opening for the director of flight operations, internal interpersonal strife, resentment against his chief pilot, a senior pilot who seems to be poisoning the culture, and a new computer system. This composite but true case presents common issues faced in managing a North American corporate flight center. Names have been disguised.
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