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This case explores the development of an authentic leader and the wisdom and drive of an extraordinary man. Undaunted by accidental blindness at age 16, Jim Kutsch has thrived in a career in teaching, technology, and management, in the process honing a collaborative leadership style based on pragmatism, hard work, and mutual respect. Interview excerpts and personal photos track the formative challenges and associations that have led to his current position as president of The Seeing Eye, the organization that established the training and managing of service dogs for the blind in the United States.
• Learn how to lead despite challenging circumstances • Understand how to turn crisis into opportunity • Identify career management strategies