Business Case Studies & Business Publications

Jeri Caldwell at MOEX, Inc.: CEO's Dilem...

Davidson, Martin N...

Case

Jeri Caldwell at MOEX, Inc.: CEO's Dilemma (Condensed)

Davidson, Martin N.; Clawson, James G.; Harder, Joseph W.; Harquail, Celia; Yemen, Gerry

OB-0834 | Published October 19, 2004 | 5 pages Case

Collection: Darden School of Business

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Just when he thought the company's diversity initiative and inclusiveness efforts were making strides, Mike Desmond, MOEX CEO, learns from Jeff Fairbanks, vice president of Strategic Human Resources, exactly how people of color feel they are being treated under his leadership. Jeri Caldwell, a subordinate and family friend, has informed Fairbanks that she is considering filing discrimination charges against MOEX, based upon lack of promotion. This case raises the level of understanding of how systems and cultures can exclude people from participating and thriving in an organization. The material also acts as a bridge to understand the experience of African-American employees in U.S. corporations. This case is one of a series on Jeri Caldwell at MOEX, Inc., that allows for shortened preparation time, yet includes an array of employees who still reveal individual experiences with discrimination and how each person relates to functioning within a large technology company. While this version of Jeri Caldwell focuses on the CEO as the decision maker, Jeri Caldwell at MOEX Inc. (A) [OB-0691] and (B) [OB-0693] focus on Jeff Fairbanks in the primary decision-making role. Jeri Caldwell at MOEX, Inc.: CEO's Dilemma [OB-0836] is the longer version of this case.