Denise Roebell, director of the Garfield Community Physicians Group (GCPG), had just finished the notes from her Friday morning clinic and, at 8 p.m., turned to what felt like a never-ending stream of emails. She understood all too well what “pajama time” meant: the administrative work that so many medical professionals had to do late into the night. It was also one of the main causes of burnout,
This technical note is a simple guide for using generative artificial intelligence (Gen AI or AI) to enhance your leadership voice. The note introduces use of AI to improve communication skills, enabling business leaders to reach and inspire people with backgrounds they may have not encountered before. It includes tips for prompt engineering, using AI as a verbal communication coach, and improvin
This disguised case outlines the dilemma facing Avery Owens, the head of product for SoMeCo, a social media company, as she seeks to create a framework to innovate responsibly – balancing the emerging threats and opportunities of AI amid a turbulent regulatory backdrop. Owens must navigate the uncertainties of current and future policy – specifically, Section 230 of the 1996 Communications Decency
Claudette Servant, chief information officer (CIO) at the US Department of Health and Human Services (HHS), has assembled a task force made up of stakeholders from across the agency, including people within the Office of the CIO and those from other departments, to explore ways to accelerate the progress of projects that leveraged AI. Along with Fabian Doubletree, the newly appointed chief AI offi
Set in March 2024, this case asks students to take the perspective of Oli cofounder and CEO Sathish Gangichetty as he approaches an impact investor for seed funding. Oli is an app that draws on artificial intelligence (AI) to improve users’ mental hygiene through short daily interactions. The case describes Gangichetty’s inspiration for creating the app and provides an overview of the app’s featur
A marketing strategy lead at the search engine DuckDuckGo (DDG) is confronted with two separate instances of potentially damaging publicity: first, a news article alleging that compared to Google, DDG served more results that reinforced conspiracy theories, and second, social media condemnation of DDG’s announcement that it would down-rank Russian disinformation on its search result pages in the w
This is a Portuguese translation of the September 28, 2023 version of UVA-E-0437. This set of caselets gets to the heart of the ethical issues embedded within the implementation of artificial intelligence (AI) and other advanced forms of automation technology in the workplace. Employee surveillance, customer privacy, replacing workers with machines and programs, using new data-mining techniques in
This is a Portuguese translation of the July 8, 2022 version of UVA-OB-1404. This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In the A case, Tasha, leader of a data analytics team at Gotham Children’s Hospital, is confronted with an ethical dilemma when her superv
This is a Portuguese translation of the July 8, 2022 version of UVA-OB-1403. This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In this A case, Tasha, leader of a data analytics team at Gotham Children’s Hospital, is confronted with an ethical dilemma when her super
In October 2018, Christie’s auction house sold an artwork called Portrait of Edmond Belamy produced by an artificial intelligence (AI) model built to generate new works after being trained on upward of thousands of paintings. Three years later, Jason Allen submitted an art piece to the “digital art/digitally manipulated photography” division of an art competition associated with the 2022 Colorado
This note introduces cybersecurity—what it is, why it is needed, and current practices and solutions. While the broad issue of information security is a concern for governments and individuals, this note focuses on internet-related risks facing private-sector enterprises. Cybersecurity is, or should be, front and center in the minds of leaders at companies that are adopting and applying digital te
In spring 2023, Talal Shamoon, CEO of Intertrust Technologies Corporation (Intertrust), was planning the next phase of growth. Intertrust focused on enabling trust over open networks. In the 1990s and the early 2000s, it had created much of the data rights management and media security technology that kept the internet working by enabling the exchange and transaction of digital media such as audi