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The Testable Design
Cowan, Alex Case OM-1737 / Published August 10, 2021 / 11 pages.
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Product Overview

This case offers applied practice for students in drafting testable user stories (agile), including the use of jobs-to-be-done, storyboards, and metrics to drive toward a specific, testable digital design. It starts with a brief overview of HVAC in a Hurry (HinH), a fictional supplier of heating and air-conditioning services for commercial properties, and gives a design brief for its new parts-ordering application for field technicians.


  • Videos List

  • Overview

    This case offers applied practice for students in drafting testable user stories (agile), including the use of jobs-to-be-done, storyboards, and metrics to drive toward a specific, testable digital design. It starts with a brief overview of HVAC in a Hurry (HinH), a fictional supplier of heating and air-conditioning services for commercial properties, and gives a design brief for its new parts-ordering application for field technicians.

  • Learning Objectives