This case, written from public sources, offers an opportunity to role-play a situation and challenge students to determine whether this event is a crisis. After months of meetings, the school's governing body decided not to renew the president's contract past July of 2008. Although the public had not yet been informed, the university president was told. Two days after being notified, W&M President Gene Nichol publically resigned effective immediately. No doubt, there would be sharp criticism from some and a sigh of relief from others. Questions about the board's decisions and actions were expected, and clear communication was needed. How should board of visitors' members prepare to respond publicly? Video of the role-play at our school is available as a teaching supplement.