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Saying What Needs to Be Said: Role-Plays
Davidson, Martin N. Exercise OB-0756 / Published August 5, 2002 / 17 pages.
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Product Overview

This exercise was designed to build expertise in conflict management and assertiveness by allowing students to practice saying what needs to be said in challenging situations. Grounded in the pedagogy of experiential learning, the case consists of two role-play scenarios that exemplify two challenging business situations. In each scenario, two individuals are faced with a possible difference in perspective or goals. The role-play requires students to assume the role of one of the individuals, and each scenario requires another student to initiate the discussion.

  • Overview

    This exercise was designed to build expertise in conflict management and assertiveness by allowing students to practice saying what needs to be said in challenging situations. Grounded in the pedagogy of experiential learning, the case consists of two role-play scenarios that exemplify two challenging business situations. In each scenario, two individuals are faced with a possible difference in perspective or goals. The role-play requires students to assume the role of one of the individuals, and each scenario requires another student to initiate the discussion.

  • Learning Objectives