You have no items in your shopping cart.

Marlene's Marvelous Adventure: Southwest Airlines
Weiss, Elliott N.; Friesen, Marlene Case OM-1152 / Published March 8, 2004 / 4 pages.
Format Price Quantity Select
PDF Download
$6.95
Printed Black & White Copy
$7.25

Product Overview

This case presents a firsthand account of a flying experience on Southwest Airlines in June 2004.The narrative reports on the cross-country flying experience of one passenger. See also "Marlene's Marvelous Adventure: JetBlue Airways" (UVA-OM-1153).


  • Videos List

  • Overview

    This case presents a firsthand account of a flying experience on Southwest Airlines in June 2004.The narrative reports on the cross-country flying experience of one passenger. See also "Marlene's Marvelous Adventure: JetBlue Airways" (UVA-OM-1153).

  • Learning Objectives