You have no items in your shopping cart.

Managing Change in Operations
Landel, Robert D.; Goldberg, Rebecca Technical Note OM-1376 / Published December 22, 2008 / 6 pages.
Format Price Quantity Select
PDF Download
$6.75
Master Hard Copy
$7.00
Student Hard Copy
$7.00
Copyright Permissions
$3.75

Product Overview

This note's focus is how the robustness of an organization may be due in large part to its ability to build a continuous-improvement cycle solidly into the infrastructure of its culture and operations. Students will learn that when internal or external pressures cause a company to undertake an operational improvement process such as Six Sigma or Lean, managing the human aspects of implementation is critical and utilizing the appropriate tools and the FEEL-SEE-DO-PRACTICE-OBSERVE iteration contributes to the success of change management.

  • Overview

    This note's focus is how the robustness of an organization may be due in large part to its ability to build a continuous-improvement cycle solidly into the infrastructure of its culture and operations. Students will learn that when internal or external pressures cause a company to undertake an operational improvement process such as Six Sigma or Lean, managing the human aspects of implementation is critical and utilizing the appropriate tools and the FEEL-SEE-DO-PRACTICE-OBSERVE iteration contributes to the success of change management.

  • Learning Objectives