The case is intended for use with Lucent Technologies (A), which ends with Henry Schacht about to meet with Rich McGinn, his newly appointed COO, who had hoped to get the CEO position. In the B case, Schact opens the meeting with McGinn with a promise to turn the CEO job over to him quickly. Rather than breaking the tension, McGinn raises it with silence. The purpose of case is to show the immediacy of Schact's leadership challenge to work with his COO. The (B) case addresses the issues presented in the (A) case.