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Lean as a Universal Model of Excellence: It Is Not Just a Manufacturing Tool!
Weiss, Elliott N.; Stevenson, Donald; English, Austin Technical Note OM-1562 / Published December 14, 2016 / 8 pages.
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Product Overview

This is a technical note that describes the history of Lean and explains why it is not just a manufacturing tool. It is used in Darden's "Management of Service Operations" course elective.

Learning Objectives

Lean is not just for manufacturing; it is a universal tool.

  • Overview

    This is a technical note that describes the history of Lean and explains why it is not just a manufacturing tool. It is used in Darden's "Management of Service Operations" course elective.

  • Learning Objectives

    Learning Objectives

    Lean is not just for manufacturing; it is a universal tool.