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Goodwin House, Inc.
Clawson, James G.; Bevan, Greg; New, Randolph Case OB-0704 / Published July 25, 2000 / 30 pages.
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Product Overview

The CEO of a large elder-care organization with two main facilities faces a number of challenges: jealousy between the two main units, difficulties in finding and retaining staff in competition with fast-food chains, and rumblings of concern about his leadership style from both the board and his immediate staff. In this largely undisguised case, set in the growing elder-care industry in urban Washington, D.C., the CEO must decide what to do next; how, if at all, to change his style; and how to build a stronger organization as the parent considers further expansion.

  • Overview

    The CEO of a large elder-care organization with two main facilities faces a number of challenges: jealousy between the two main units, difficulties in finding and retaining staff in competition with fast-food chains, and rumblings of concern about his leadership style from both the board and his immediate staff. In this largely undisguised case, set in the growing elder-care industry in urban Washington, D.C., the CEO must decide what to do next; how, if at all, to change his style; and how to build a stronger organization as the parent considers further expansion.

  • Learning Objectives