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Consumer Service Company (A)
Haskins, Mark E.; Sack, Robert J. Case C-2192 / Published June 23, 2004
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Product Overview

This in-class role-play provides an effective means for uncovering, highlighting, and discussing principles for developing a sales budget and the ethical issues embedded in the relationship between individuals charged with developing and implementing the budget. The case is best used as a follow-on to a prior class (e.g., "Oriole Furniture, Inc." [UVA-C-2191]) that has introduced students to the purposes and processes of budgeting. It can be used in one 60-to-90-minute class.


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  • Overview

    This in-class role-play provides an effective means for uncovering, highlighting, and discussing principles for developing a sales budget and the ethical issues embedded in the relationship between individuals charged with developing and implementing the budget. The case is best used as a follow-on to a prior class (e.g., "Oriole Furniture, Inc." [UVA-C-2191]) that has introduced students to the purposes and processes of budgeting. It can be used in one 60-to-90-minute class.

  • Learning Objectives